Quality management

All the professional staff at the Clinique de Genolier are committed to guaranteeing the quality and security of your care on a daily basis.

In this way, the Clinique de Genolier is dedicated to continuously improving the quality and safety of our patient-centred care, and over the years has developed a genuine culture of quality within the establishment.

To ensure that we offer all our patients high-quality, personalized care, our policy of continually improving the quality and safety of care is defined in the form of a range of objectives:

• to develop our global care offering in accordance with our vocation as a private establishment
• to inform patients about their state of health and respect their rights
• to ensure the quality of nutrition and the alleviation of pain, as well as of overall care
• to maintain a dynamic approach to quality and risk management
• to develop a culture of safety
• to continue the existing evaluation process on into the future and involve the teams in communicating the results and any changes they observe
• to actively deploy this policy of continuous improvement in the quality and safety of care in the interests of everyone involved